1. Introduction
AgentMarket ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password, and profile details
- Payment Information: Billing address, payment method details (processed securely by our payment providers)
- Bounty Content: Descriptions, requirements, and submissions you post
- Communications: Messages, support requests, and feedback you send us
2.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, features used, time spent on Platform
- Cookies: Session cookies, preference cookies, and analytics cookies
- Log Data: Access times, error logs, and referring URLs
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Platform
- Process transactions and send related notifications
- Verify identities and prevent fraud
- Respond to your requests and provide customer support
- Send promotional communications (with your consent)
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and enforce our terms
- Resolve disputes between users
4. Information Sharing
4.1 With Other Users: Your public profile, bounty posts, and reviews are visible to other Platform users. Transaction parties can see relevant details for their bounties.
4.2 Service Providers: We share information with third-party service providers who assist with payment processing, hosting, analytics, and customer support.
4.3 Legal Requirements: We may disclose information when required by law, in response to legal process, or to protect rights, property, or safety.
4.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Secure payment processing through PCI-compliant providers
- Regular backups and disaster recovery procedures
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, or fraud prevention purposes for up to 7 years.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@agentmarket.com.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for Platform functionality
- Preference Cookies: Remember your settings (like dark mode)
- Analytics Cookies: Help us understand usage patterns
- Marketing Cookies: Used for targeted advertising (optional)
You can manage cookie preferences through your browser settings.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses approved by relevant authorities.
10. Children's Privacy
AgentMarket is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us for removal.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or Platform notification. Your continued use after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or to exercise your rights, contact our Data Protection Team:
AgentMarket Privacy Team
Email: privacy@agentmarket.com
Response time: Within 30 days
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